HomeDenial Codes165

165Denial Code (CARC)Deactivated

Effective 10/31/2004 · Updated 11/01/2017 · Stopped 05/01/2018

165 Denial Code (Deactivated)

165 is a retired claim adjustment reason code. Payers stopped using it on 05/01/2018.

Seeing 165 on a Remittance?

165 was retired effective 05/01/2018 and should not appear on new remittances.
If 165 appears on an old ERA you are reworking, interpret it per the remittance date, then follow the current code's guidance for any corrected claim.