271Denial Code (CARC)Active
Effective 11/01/2015 · Updated 03/01/2018

OA 271 Denial Code: Understand & Resolve Adjustments

CARC 271 indicates that the current payment is reduced due to prior contractual reductions related to a scheduled payment plan. This adjustment reflects amounts that were previously deferred and reported under the terms of a contractual payment schedule. The reduction is part of an ongoing agreement with the payer.

Who Pays: Group Code Liability

For CARC 271, the group code is OA, meaning the adjustment is classified as an Other Adjustment. The patient should not be billed for this amount, as it is part of a contractual agreement between the provider and the payer.

Why Claims Get Code 271

  • The provider has a payment agreement with the payer that includes periodic reductions.
  • The claim is part of a payment schedule where previous reductions were documented.
  • The payer is applying a contractual adjustment based on prior deferred amounts.
  • The reduction is tied to a multi-payment settlement agreement.
  • A previous payment schedule outlined this reduction as part of its terms.

How to Fix & Resubmit

  1. Review the payment schedule agreement with the payer to confirm the adjustment.
  2. Verify that previously reported deferred amounts match the current reduction.
  3. Ensure that the payment aligns with the contractual terms agreed upon.
  4. Contact the payer if any discrepancies are found in the payment schedule.
  5. Document the adjustment in the patient's financial record for transparency.

Corrected Claim or Appeal?

For CARC 271, a formal appeal or corrected claim is generally not applicable. This adjustment is based on a pre-established contractual agreement. Verify with the payer if the reduction seems incorrect.

Preventing Future 271 Denials

  • Maintain clear documentation of all payment schedule agreements with payers.
  • Regularly reconcile deferred amounts to prevent misunderstandings.
  • Communicate any changes in payment agreements promptly with the payer.
  • Train billing staff on interpreting payment schedules and contractual adjustments.