N330Remark Code (RARC)Active
N330 Remark Code: Missing Patient Death Date Explanation
The N330 remark code indicates that the patient death date is missing, incomplete, or invalid. This remark supplements a Claim Adjustment Reason Code related to the claim, providing additional context for the adjustment made by the payer.
How It Relates to the Denial
The N330 remark typically accompanies adjustment reason codes that indicate claims were denied or adjusted due to issues with patient information. Together, they signal that the claim cannot be processed correctly without a valid patient death date.
Common Scenarios
1A claim was submitted for a deceased patient’s service, but the remittance shows an adjustment due to missing information. The N330 remark appears alongside a denial reason code indicating the claim cannot be processed.
→ In this case, the N330 remark suggests that the lack of a valid patient death date is the reason for the claim denial or adjustment, and the payer requires this information to proceed.
2A hospice claim was billed for a patient who passed away, but the remittance response includes an adjustment stating the patient’s death date is not on record. The N330 remark is noted on the remittance advice.
→ Here, the N330 remark indicates that the payer could not confirm the patient’s death date, which is essential for processing the claim correctly.
3A claim for post-mortem services was submitted, but the remittance reflects an adjustment with a reason code for incomplete patient information, accompanied by the N330 remark.
→ This remark points out that the claim is being adjusted due to the absence of a complete patient death date, underscoring the need for this detail to validate the claim.
What to Do
- Obtain the correct patient death date from medical records or other documentation.
- Update the claim with the valid patient death date and resubmit it to the payer.
- Ensure that the patient's death date is accurately recorded in the billing system for future claims.
What to Check
- The patient's medical record to verify the date of death.
- The original claim submission to see if the death date was included.
- Any prior correspondence with the payer regarding this claim for additional context.