N454Remark Code (RARC)Active
Effective 07/01/2008

N454 Remark Code - Incomplete/Invalid Consultation Report

The N454 remark code indicates that there is an issue with the Consultation Report associated with the claim. Specifically, it suggests that the report is either incomplete or invalid, which affects the payer's ability to process the claim accurately.

How It Relates to the Denial

The N454 remark typically accompanies a Claim Adjustment Reason Code that reflects a denial or adjustment related to documentation issues. Together, these codes signal that the claim cannot be processed due to problems with the consultation documentation provided.

Common Scenarios

1A provider submits a claim for a consultation service, but the remittance advises that the consultation documentation is lacking. The claim returns with a denial for insufficient information.
→ In this case, the N454 remark suggests that the consultation report submitted did not meet the payer's requirements, indicating a need for more complete or valid documentation.
2A physician bills for a consultation, but the remittance shows an adjustment due to an invalid report. The accompanying reason code indicates a denial for documentation issues.
→ Here, the N454 remark points to the fact that the consultation report submitted was either not properly filled out or contained errors, leading to the claim's rejection.
3A claim for a consultation service is processed, but the remittance shows an adjustment due to the consultation report being marked incomplete.
→ The N454 remark signals that the payer found the submitted consultation report lacking in necessary details, impacting the claim's approval.

What to Do

  1. Gather the consultation report that was submitted with the claim.
  2. Review the report for completeness and accuracy based on payer guidelines.
  3. Resubmit the claim with a corrected or complete consultation report if applicable.

What to Check

  • The consultation report documentation submitted with the claim.
  • The payer's documentation requirements for consultation services.
  • The claim adjustment reason code associated with the N454 remark for further context.