N593Remark Code (RARC)Active
Effective 07/15/2013

N593 Remark Code - IME Attendance Denial Explained

The N593 remark code indicates that a claim is not covered due to the patient's failure to attend a scheduled Independent Medical Exam (IME). This remark supplements a previous Claim Adjustment Reason Code that provides the initial denial context, specifically focusing on the IME attendance issue.

How It Relates to the Denial

The N593 remark typically accompanies reason codes related to claim denials for services that require an IME. Its presence signals that the denial is specifically linked to the patient's non-compliance with the IME requirement, which is a condition for coverage in certain cases.

Common Scenarios

1A patient was scheduled for an Independent Medical Exam as part of a claim for a surgical procedure. The claim was submitted, but the remittance returned with a denial for not attending the IME.
→ The N593 remark indicates to the biller that the claim cannot be covered because the patient did not fulfill the requirement of attending the scheduled IME, as outlined by the accompanying reason code.
2A claim for physical therapy services was denied, and the remittance included the N593 remark after the patient missed their IME appointment required by the payer.
→ In this case, the N593 remark tells the biller that the denial is specifically due to the patient's failure to attend the IME, which is necessary for coverage of the physical therapy services.
3A claim for a diagnostic procedure was processed, but the remittance indicated a denial with the N593 remark after the patient failed to show up for their scheduled IME.
→ The N593 remark clarifies that the denial is a result of the patient's non-attendance at the IME, which was a prerequisite for the services billed.

What to Do

  1. Verify the patient's attendance at the scheduled Independent Medical Exam (IME).
  2. If the patient did attend the IME, consider submitting an appeal with documentation to support this claim.
  3. Ensure that future claims include evidence of compliance with IME requirements.

What to Check

  • The appointment records for the Independent Medical Exam (IME).
  • The patient's eligibility and benefit documents regarding IME requirements.
  • The claim documentation to confirm that the IME was scheduled and required for coverage.