N837Remark Code (RARC)ActiveInformational Alert
Effective 11/01/2020

N837 Remark Code - Missing Modifier Added Alert

The N837 remark code indicates that a missing modifier was added to a claim by the payer. This alert does not signify a denial or adjustment but serves to inform the provider that a modifier was necessary for proper claim processing.

What This Alert Tells You

The N837 remark is informational and typically appears in conjunction with other reason codes that detail claim processing. It does not indicate any monetary adjustments or denials that require further action from the provider.

Common Scenarios

1A provider submitted a claim for a surgical procedure without a necessary modifier. The remittance advice returns with the N837 remark code indicating that the payer added the missing modifier.
→ This means the payer recognized that a modifier was required for correct processing and added it to the claim without denying or adjusting the payment.
2A claim for a diagnostic test was submitted, missing a modifier that specifies the location of the service. The N837 remark appears on the remittance advice, suggesting the payer added this modifier during processing.
→ Here, the N837 alert indicates that the claim was processed with an additional modifier for clarity, ensuring proper reimbursement without any adjustments.
3A physical therapy claim was filed without a modifier that denotes the type of therapy provided. The remittance advice includes the N837 remark, indicating the payer added this modifier to the claim.
→ The N837 code shows that the payer took the initiative to add the necessary modifier to facilitate accurate claim processing and payment.

What to Do

  1. Do not take any action regarding this alert; it is informational only. Expect that the claim has been processed correctly with the added modifier.

What to Check

  • Review the original claim submission to confirm which modifiers were included. Check the remittance advice for details on the modifier that was added. Verify the service guidelines to understand the necessity of the missing modifier.