N900Remark Code (RARC)Active
N900 Remark Code - Missing Therapy Notes/Report
The N900 remark code indicates that therapy notes or a report are missing from the claim submission. This code supplements an adjustment already explained by a Claim Adjustment Reason Code, providing additional clarity on the reason for the adjustment.
How It Relates to the Denial
The N900 remark code typically accompanies adjustment reason codes related to insufficient documentation. It signals that the payer requires specific therapy notes or reports to support the claim's medical necessity or appropriateness.
Common Scenarios
1A physical therapy claim was submitted for a series of treatments, but the remittance response indicates an adjustment due to missing documentation.
→ The N900 remark code is pointing out that the required therapy notes or reports were not included with the claim, which is necessary for processing.
2An occupational therapy claim was denied with a reason code for incomplete documentation, and the remittance includes the N900 code.
→ The presence of the N900 remark code indicates that the payer is specifically looking for the therapy notes or report that are missing to reconsider the claim.
3A speech therapy provider received a remittance that adjusted their claim for lack of documentation, accompanied by the N900 remark code.
→ This suggests that the payer needs the therapy notes or report to verify the services rendered and their necessity.
What to Do
- Gather the missing therapy notes or report and ensure they are complete and accurate.
- Submit the required documentation to the payer for reconsideration of the claim adjustment.
What to Check
- Review the claim submission for any omitted therapy notes or reports.
- Check the payer's documentation requirements for therapy services to ensure compliance.
- Examine the accompanying reason code to understand the specific adjustment context.