N134Remark Code (RARC)ActiveInformational Alert
N134 Remark Code - Scheduled Payment Alert
N134 is an alert remark indicating that the payment reflected is for a scheduled service. It advises that if the treatment has been discontinued, the provider should reach out to Customer Service for further clarification.
What This Alert Tells You
Being an informational alert, N134 is not associated with any adjustments or denials. It serves to keep providers informed about their scheduled payments and any necessary follow-up actions regarding treatment status.
Common Scenarios
1A provider receives an 835/ERA showing a payment for a scheduled physical therapy session.
→ The N134 alert indicates that this payment corresponds to the scheduled therapy. If the patient has stopped attending sessions, the provider should contact Customer Service.
2A claim for a routine check-up has been processed, and the remittance shows N134.
→ The N134 alert means the payment is for the scheduled check-up. If the check-up was canceled or the patient is no longer receiving care, the provider should reach out to Customer Service.
3A billing office sees N134 on the remittance advice for a series of mental health counseling sessions.
→ This alert signifies that the payment is for the scheduled counseling services. Should the patient have ceased treatment, contacting Customer Service is recommended.
What to Do
- Do not take any action to resubmit claims related to this alert.
- Contact Customer Service if treatment has been discontinued for further guidance.
What to Check
- Verify the details of the scheduled service to confirm payment accuracy.
- Check the patient's treatment history to determine if any follow-up is needed.
- Consult the payment schedule to ensure it aligns with the services rendered.