N352Remark Code (RARC)ActiveInformational Alert
N352 Remark Code: No Scheduled Payments Alert
The N352 remark code indicates that there are no scheduled payments for the billed service. It advises that a claim should be submitted for each individual patient visit, rather than expecting bundled payments or scheduled reimbursements.
What This Alert Tells You
As an informational alert, the N352 remark is not associated with any specific adjustment or denial. It serves to clarify the payer's expectation regarding claim submissions for services rendered.
Common Scenarios
1A provider submits a claim for a series of patient visits, but receives an 835 with the N352 remark code.
→ The N352 remark indicates that the payer does not have scheduled payments for the services billed. The provider should ensure they submit separate claims for each visit.
2A billing office receives an 835 for an ongoing treatment plan that includes multiple visits, and the N352 remark appears on the remittance advice.
→ This remark suggests that the payer requires individual claims for each patient visit instead of expecting payments on a scheduled basis.
3A provider receives a remittance advice with the N352 code after billing for a service that typically involves multiple appointments.
→ The N352 alert informs the provider that they need to submit separate claims for each appointment to receive payment.
What to Do
- Do not resubmit the claim that received the N352 code without changes.
- Submit separate claims for each patient visit as indicated by the remark.
What to Check
- Review the claim submission history to ensure each visit is billed individually.
- Check the payer's guidelines regarding claims for services that involve multiple patient visits.
- Verify the specific services billed to confirm they align with the payer's expectations for separate claims.