N580Remark Code (RARC)Active
Effective 07/15/2013

N580 Remark Code - Determination Based on Policy Provisions

The N580 remark code indicates that the payer's determination was made based on the specific provisions outlined in the insurance policy. This remark supplements a claim adjustment reason code, providing additional context about why the claim was adjusted or denied according to the policy terms.

How It Relates to the Denial

The N580 remark code typically accompanies adjustment reason codes that indicate a denial or adjustment based on policy provisions. This combination signals that the payer's decision is rooted in the contractual terms of the insurance coverage.

Common Scenarios

1A provider submitted a claim for a procedure that was performed, but the payer returned a denial stating the service was not covered under the patient's policy.
→ In this case, the N580 remark code clarifies that the denial was due to the specific terms of the insurance policy, reinforcing that the service was not included in the coverage.
2A claim for a follow-up visit was partially paid, but the remittance included an adjustment indicating a reduction based on policy limits.
→ Here, the N580 remark code indicates that the adjustment reflects the limits set forth in the patient's insurance policy, confirming that the payment was aligned with those provisions.
3A claim for durable medical equipment was denied, and the remittance included both a denial reason code and the N580 remark code.
→ This suggests that the denial was specifically due to the insurance policy's provisions regarding coverage for durable medical equipment, emphasizing the payer's reliance on policy terms.

What to Do

  1. Review the claim adjustment reason code to understand the initial determination.
  2. Confirm the policy provisions related to the service or item billed to ensure compliance with coverage limits.
  3. If necessary, prepare documentation to appeal based on the specific terms of the policy.

What to Check

  • The insurance policy document to verify coverage details.
  • The claim adjustment reason code associated with the N580 remark for clarity on the specific reason for the adjustment.
  • Any previous correspondence with the payer regarding the claim to understand prior determinations.