N840Remark Code (RARC)Active
Effective 03/01/2021

N840 Remark Code - Worker's Compensation Claim Issues

The N840 remark code indicates that the claim was submitted under a worker's compensation case but was filed in a different state from where the injury occurred. This suggests that the payer is not responsible for the claim due to jurisdictional issues related to workers' compensation regulations.

How It Relates to the Denial

The N840 remark typically accompanies a claim adjustment reason code that indicates a denial or adjustment due to jurisdictional errors. This combination signifies that the payer is denying the claim based on the worker's compensation claim being filed in an incorrect state.

Common Scenarios

1A healthcare provider submitted a claim for a work-related injury, but the remittance indicates the claim was filed for a patient located in a different state than where the provider operates.
→ The N840 remark is pointing out that the claim is invalid because it does not comply with the workers' compensation regulations of the correct state.
2A patient received treatment for a workplace injury but the claim was sent for processing in a state where the employer does not hold a workers' compensation policy.
→ The N840 remark signals that the claim was denied due to it being filed in a state where the payer cannot process the worker's compensation claim.
3A provider's office received a denial for a claim after submitting it for a work-related injury, with the remittance showing the N840 code.
→ This indicates that the payer is rejecting the claim because it was submitted in a different state than where the injury occurred, highlighting a jurisdiction issue.

What to Do

  1. Verify the state where the work-related injury occurred.
  2. Check if the claim can be refiled under the correct state's worker's compensation guidelines.
  3. Ensure that all relevant documentation is compliant with the jurisdiction where the injury took place.

What to Check

  • The patient's workers' compensation claim details to confirm the state of injury.
  • The state regulations for workers' compensation to ascertain proper filing.
  • The claim submission records to ensure the claim was filed in the correct jurisdiction.