N89Remark Code (RARC)ActiveInformational Alert
N89 Remark Code - Payment Info Forwarded to Multiple Payers
The N89 remark code indicates that payment information for the claim has been sent to multiple secondary payers, but due to format limitations, only one secondary payer is identified in the remittance advice. This code serves as a notification to the biller that additional payment information exists but is not fully detailed in the current remittance advice.
What This Alert Tells You
The N89 remark code is purely informational and does not correspond to any specific adjustment or denial. It typically appears alongside other reason codes that relate to payment distribution among multiple payers, indicating that further follow-up may be necessary with the other payers not identified in this remittance advice.
Common Scenarios
1A provider submits a claim for a procedure that has multiple secondary payers listed. Upon receiving the remittance advice, the biller sees the N89 code along with a primary payment amount.
→ The presence of the N89 code suggests that while the primary payer has processed the claim, other secondary payers are also involved in the payment process, but their details are not included in this remittance.
2A claim is submitted for a patient with Medicare as the primary payer and two secondary insurance policies. The remittance advice received shows the N89 code.
→ The N89 code indicates to the biller that while one secondary payer's information is included, payment details for the second secondary payer are not provided due to format constraints.
3A clinic bills a service that requires coordination of benefits and receives an 835 file that includes the N89 alert code.
→ The N89 alert informs the biller that payment information has been shared with multiple payers, but only one is acknowledged in this remittance advice, signaling the need for potential follow-up.
What to Do
- Do not resubmit the claim based on this alert; it is not an error or denial to address.
- Expect to check with other payers for complete payment details if necessary.
What to Check
- Review the remittance advice for any additional payment details that may be provided elsewhere.
- Check the claim submission history for records of which secondary payers were billed.
- Consult the payer's policy on coordination of benefits for further guidance.