N293Remark Code (RARC)Active
Effective 12/02/2004

N293 Remark Code - Service Facility Identifier Issue

The N293 remark code indicates that the claim was denied or adjusted due to a missing, incomplete, or invalid service facility primary identifier. This remark supplements an adjustment already noted by a Claim Adjustment Reason Code, providing further detail on why the claim was not processed as expected.

How It Relates to the Denial

The N293 remark typically accompanies reason codes related to claim adjustments that stem from identification issues with the service facility. It signals that the payer found an issue specifically with the facility identifier linked to the services billed.

Common Scenarios

1A hospital outpatient claim was submitted for a surgical procedure, but the remittance returned with an adjustment indicating a denial.
→ The N293 remark code suggests that the facility's primary identifier was either missing, incomplete, or invalid, which likely contributed to the denial of the claim.
2A physical therapy claim was billed with a facility location, but the payment was reduced due to a discrepancy in the facility identification.
→ The presence of the N293 remark indicates that the payer could not verify or locate the service facility based on the identifier provided, leading to the adjustment.
3A laboratory service claim submission included a facility identifier, but the remittance advised of an adjustment for invalid information.
→ Here, the N293 remark points directly to issues with the service facility primary identifier, suggesting that the claim cannot be processed without correcting this information.

What to Do

  1. Verify the service facility primary identifier in the claim to ensure it is complete and accurate.
  2. Correct any errors in the facility identifier and resubmit the claim if applicable.
  3. If the identifier is valid, consider contacting the payer for clarification on their requirements.

What to Check

  • The claim form submitted for the correct service facility identifier entry.
  • The payer's guidelines regarding service facility identifiers and their required formats.
  • Any previous communications or remittance advice that may provide context for the identifier issue.